Responsible Betting • For ages 21+

Play on gf99 safely and
responsibly

gf99 believes entertainment is enjoyable only when it is controlled and approached with awareness. Our responsible gaming policy is designed to keep you protected.

Age Restriction

For ages 21+ only

gf99 is an adult entertainment platform. You must be at least 21 years old to participate in online gaming activities in Bangladesh. We verify age during account registration and do not allow minors to create accounts. If a minor in your household uses your device, keep your account credentials out of their reach.

21+

Age verification is mandatory

A minimum age of 21 is required to create a gf99 account. This is a core principle of our responsible gaming policy.

Protection Tools

You are in control

gf99 gives you the ability to manage your gaming experience on your own terms. Use these tools and stay protected.

Set a Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately. Increasing a limit requires a few days' wait, which helps prevent overspending.

Time-Out Break

If you feel you need a break, temporarily close your account for anywhere from 24 hours to 30 days. During this time you will not be able to log in or place bets. Your account reactivates automatically once the break is over.

Self-Exclusion

If you feel gambling is having a negative impact on your life, choose a long-term self-exclusion. You can keep your account closed for 6 months or permanently. This process can be done directly through our support team.

Reality Check Reminder

A reminder will appear at set intervals showing how long you have been playing and how much you have spent. This keeps you aware and helps you avoid spending too much time at the tables.

Loss Limit Setting

Betting will stop automatically once your losses reach a set amount. Configure this limit on a daily or weekly basis to reduce the risk of financial harm.

Account Closure Option

You can permanently close your account at any time. Contact support via live chat or email and we will process your request promptly.

What is Responsible Gaming

Playing in a limited and aware way for entertainment

Responsible Gaming means using online gambling as a controlled form of entertainment — not as a source of income or a way to solve financial problems. gf99 firmly believes that every player should keep their budget, time, and emotions in check while playing.

We want you to enjoy the games — but never in a way that harms your family, your financial situation, or your mental health. Stay away from borrowing money, playing on debt, or chasing losses.

Before starting each session on gf99, ask yourself — how much time and money can I afford to spend? Set those limits and stick to them. If playing causes stress rather than enjoyment, take a break.

Remember

Gambling is never a reliable source of income. Placing more bets to recover lost money is a dangerous pattern. Never take risks beyond what you can afford.

Warning Signs

When to seek help?

If any of the signs below apply to you, take a break immediately and contact us or seek advice from a counsellor.

  • You are borrowing money from family or friends to gamble
  • You keep betting more in an attempt to recover lost money
  • You want to stop playing but cannot
  • Gambling is affecting your work, family, or daily life
  • You are hiding your gambling from family or lying about it
  • You feel restless or irritable when you are not betting
  • You see gambling as a way to solve financial problems
  • You are consistently spending more than the budget you set for gaming
Safe Gaming Tips

Habits of a responsible player

Following the habits below will keep gaming enjoyable at all times and keep risk to a minimum.

  • Set a clear budget and time limit before you start playing
  • Only spend what you can afford to lose from your own earnings
  • Remind yourself — this is entertainment, not a business
  • Never bet when you are upset, lonely, or under the influence of alcohol
  • Take regular breaks and spend time on other hobbies
  • Do not get carried away and place extra bets just because you are winning
  • Use gf99's protection tools regularly
  • Let your family or a trusted person know if you need support
Steps

How to set your limits

Using the protection tools on gf99 is simple. Follow the steps below.

01

Log In

Log in to your gf99 account and go to Account Settings.

02

Responsible Gaming menu

In Settings, click on the "Responsible Gaming" option.

03

Choose your limit

Set whichever you need — deposit limit, loss limit, time-out, or self-exclusion.

04

Confirm

Once you confirm a setting it takes effect immediately. If you have any trouble, contact support.

Protection for Minors

Protect children and minors

If there are children or minors in your home, make sure they cannot access your gf99 account. Use a password lock and parental controls on your device.

Never share your gf99 account password with other household members. Make a habit of logging out, especially when using a shared device. If you suspect a minor has used your account, notify support immediately.

📱 Device Security Tips

Use a strong password or biometric lock on your device.

It is best not to save passwords in your browser.

Log out of gf99 at the end of every session.

Install parental control software on children's devices.

Avoid easily guessable passwords such as your date of birth or name.

Help and Support

If you need help, we are here

If gambling is causing problems in your life, you do not have to face it alone. gf99 is always by your side.

24/7 Live Chat

Our support team is ready at all times in Bengali. Chat with us instantly for advice on any responsible gaming matter.

Email Support

Send us any responsible gaming request. Applications for self-exclusion or account closure can also be submitted by email.

[email protected]

Our Commitment

gf99 is a safe and responsible platform. We are committed to SSL encryption, fair play, and the protection of our players.

Common Questions

Responsible Gaming FAQ

Log in to your gf99 account and go to "Responsible Gaming" under Account Settings. There you can set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately, but increasing it requires a few days' wait — this is done to protect you.

The duration of self-exclusion depends on the period you applied for. If you applied for 6 months or 1 year, you can request to reactivate your account once that period ends. However, a permanent self-exclusion cannot be reversed. During self-exclusion you will not receive any promotional emails or notifications.

A time-out is a short-term break — from 24 hours up to 30 days. During this period your account is temporarily inactive and reactivates automatically once the break ends. Self-exclusion is a long-term or permanent measure, chosen when someone feels that gaming is causing serious problems in their life. Reversing a self-exclusion is much harder and takes considerably more time.

If a family member or friend is experiencing problems due to gambling, contact our support team directly. We will assess the situation confidentially and take the appropriate steps. We can help apply self-exclusion to the account in question. Reach us via live chat or email at [email protected].

On gf99, the minimum deposit across all payment methods (bKash, Nagad, Rocket, bank transfer) is ৳200 and the minimum withdrawal is ৳500. Withdrawals are generally processed within 30 minutes to 3 hours. Set a responsible budget and play within those limits.

Yes. Once you log in to your gf99 account you can see your full betting history along with deposit and withdrawal records. This helps you review your spending and understand your patterns — an important part of responsible gaming.

Enjoy the entertainment — responsibly

Enjoy cricket betting, slots, or live casino on gf99 — all within your limits and with full awareness. Check our FAQ for any questions.

🆘 Need help? Contact us now

If gambling is having a negative impact on your life or your family's life, do not wait — speak to our support team. Our Bengali-speaking support team is available 24 hours a day, 7 days a week.

Chat with us in Bengali via live chat — any time, for any issue.

Email: [email protected]

We handle every matter with full confidentiality. Your information is completely secure.